Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
526 Review(s)
4.93
Megan Meyers
August 4, 2017
This company was absolutely amazing to work with!! My fiancé and I were buying our first home and weren't sure where to turn. Shirley and her team guided us through the whole process and made sure we were completely comfortable. With so much new language, we were naturally nervous, but that feeling was eliminated with this team. Thank you Primary Residential for all of your hard work, dedication and after hours phone calls during our mortgage process!! We couldn't have done it without you!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Zach M
August 8, 2019
We worked with Dan on our loan and he was absolutely wonderful. The whole theam here worked together to make our loan work. I truly appreciate all the work put in by the team and we could not have been happier with the way this process went. We were first time home buyers and they helped simplify the process for us without talking down to us. They related to our situation and walked us through the steps. I fully recommend them when considering your home loan!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Zach M
August 8, 2019
We worked with Dan on our loan and he was absolutely wonderful. The whole theam here worked together to make our loan work. I truly appreciate all the work put in by the team and we could not have been happier with the way this process went. We were first time home buyers and they helped simplify the process for us without talking down to us. They related to our situation and walked us through the steps. I fully recommend them when considering your home loan!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Zach Meyers
August 4, 2017
We worked with Dan on our loan and he was absolutely wonderful. The whole theam here worked together to make our loan work. I truly appreciate all the work put in by the team and we could not have been happier with the way this process went. We were first time home buyers and they helped simplify the process for us without talking down to us. They related to our situation and walked us through the steps. I fully recommend them when considering your home loan!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641
TIFFANI N M
August 3, 2017
Very quick about everything and always kept me informed on what was happening or what was going to happen next. They took care of everything and I didn't need to worry about a thing! They were over all great.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641
