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Overall Rating:

13975 Review(s)
Jennifer G. R November 30, 2023
Scott rocks! He anticipates your questions and has answers right away.
Reply from Scott Gann | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you very much for your kind words, Jennifer. Your 5-star rating means a lot to me. I'm thrilled to hear that you found my service helpful. I always strive to anticipate my clients' needs and I'm glad I could be there to provide timely answers for you. I look forward to assisting you with any future mortgage needs at Primary Residential Mortgage, Inc. Thanks again!
Clifton S December 8, 2023
I want to express my sincere appreciation to Primary Residential Mortgage and the entire team that handled my client's loan for their new home purchase. Our closing on November 28, 2023, was a tremendous success. Despite facing some obstacles, the mortgage company maintained an exemplary level of communication with all involved parties and provided necessary instructions promptly to ensure the continuous progress of the loan. The dedicated team assigned to my client consistently sent weekly emails, keeping everyone updated on the loan process. Additionally, they made direct phone calls to ensure my client had a clear understanding and to address any necessary questions. The lender provided my client with closing cost numbers well before settlement, ensuring a thorough understanding of the total amount due. There was no discrepancy between the amount provided by the mortgage team and the actual closing day, resulting in a smooth process. My client expressed immense satisfaction with the entire process and the service level provided by Primary Residential Mortgage. Having been in partnership with the company for over 10 years as a Realtor, I have referred many clients because I can always rely on their professional and efficient lending process. I eagerly anticipate continued collaboration with them in the future! Clifton Skinner REALTOR Long & Foster Real Estate, Inc,-Greenville
MICHAEL W November 29, 2023
He was patient in explaining everything. Worked with us to get the mothly payment where we wanted.
Abdual Rashid Adeyem A November 29, 2023
Devon stepped when the previous loan officer left. His arrival was a great change in the closing process. He helped me a lot.
Brett Anthony C November 29, 2023
Greg and his team went above and beyond to not only close my loan on time but got it approved and closed in just 28 days.