We first spoke in 2018 so I could try and figure out what number I was saving towards. He was amazing then and when I came back in 2024 ready to buy he was incredibly responsive and deeply knowledgeable. I cannot recommend him highly enough!!
Alan R C
February 23, 2024
Always available by phone.
February 22, 2024
Only issue I had was the loan processor communicating directly with the listing agent about things that I had not discussed with the other agent yet.
Reply from Jeff Thomas:
Karen, Thank you again for bringing this to our attention, and I appreciate your honesty in sharing your experience. Ensuring seamless and transparent communication is at the heart of what I strive for, and I apologize for any inconvenience this may have caused. I'm grateful for our business relationship as this feedback highlights areas for my team and me to improve on. Your trust and satisfaction are paramount to us, and we look forward to the opportunity to demonstrate our commitment to excellence in your future interactions with us. Thank you for choosing us, and in the future, we are here to support you every step of the way.