Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
157 Review(s)
4.77
Robert N
August 9, 2023
Smooth transaction on the sell of my clients home.
Reply from Luray Layne | Loan Officer | Primary Residential Mortgage, Inc.: Thank you Robert. I appreciate the quick turn upon request. You were a pleasure to work with. Hope to cross paths again.
Vera H
July 30, 2023
A pleasure to have worked with you.
Reply from Luray Layne | Loan Officer | Primary Residential Mortgage, Inc.: Hello Vickie, it was MY pleasure. I miss talking with you, haha! Always nice when you call an agent and they always answer!!
Michael V
July 2, 2023
Although we had some setbacks dealing with repairs, Lou and his team were on top of it and made for a smooth transaction. thank you Lou.
Reply from Luray Layne | Loan Officer | Primary Residential Mortgage, Inc.: Thank you, Michael. Unexpected things happen, but it's how you deal with it. I appreciate you and your due diligence. It was a pleasure working with you.
Terry C
March 8, 2023
Thank you so much!
Joel A
March 3, 2023
Lou is such an amazing individual and always communicates things on a timely manner. Never have I had issues closing on time.
Reply from Lou Layne: Thank you, Joel. Always great working with you. Glad we could help this young couple get there first home. If you need anything, know I'm always available.