Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
157 Review(s)
4.77
Lindsay R S
January 19, 2024
It was an easy process. Thank you
Reply from Luray Layne | Loan Officer | Primary Residential Mortgage, Inc.: You were a pleasure to work with. You made our job easy, too. If you need anything moving forward, I'm just a call/text away. Enjoy home ownership. Thank you for allowing us to be part of your journey.
Cassandra G
January 4, 2024
I enjoy working with Lou and so do my buyers . It was a seamless experience. When we hit a road block Lou is great at helping navigate us right through it . We appreciate Lou & his professionalism so much !
Reply from Luray Layne | Loan Officer | Primary Residential Mortgage, Inc.: Thank you, Cassie. I appreciate your business. Working together is seamless... team work makes the dream work (cheesy but true). Looking forward to building our business evening more in 2024!
Lindsey V
December 28, 2023
Lou was always willing to answer questions along the way.
Reply from Luray Layne | Loan Officer | Primary Residential Mortgage, Inc.: Thank you, Lindsey! You are now growing some roots in ABQ... If you need anything I'm just a call/text away. Congrats on your new home... enjoy! Happy New Year!
Laura A
December 28, 2023
As always, it's a pleasure doing business with you!
Reply from Luray Layne | Loan Officer | Primary Residential Mortgage, Inc.: Likewise... especially while both on vacation making things happen. You too are a pleasure to work with L.A.!! Looking forward to 2024!
Jesus H
December 21, 2023
He was available to us 24/7, no questions were left unanswered. Will be recommending him to others!
Reply from Luray Layne | Loan Officer | Primary Residential Mortgage, Inc.: So happy for you and your family. I appreciate your time and effort too. You were a pleasure to work with. If you need anything in the future, I'm in your corner! Thank you for your business.