Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
157 Review(s)
4.77
George B
May 20, 2020
Very accessible, professional & help answer all our quesitions
Reply from Lou Layne: I appreciate you taking time to complete the survey. You and Mrs. Condon were a pleasure to work with. Thank you!
Allen R
May 6, 2020
Lou did a fantastic job with our mortgage, his communication and attention to detail is unsurpassed.
Reply from Lou Layne: Thank you Allen, I truly appreciate the kind words. It's a two way street. You and your wife made this transaction easy to handle.
Hector E
April 27, 2020
Communication with buyer was the biggest problem. Overall I was happy with Lou’s part. The rest of his team was what I really had the biggest issue with. After asking for documents to be submitted in a timely manner, we kept our end by submitting them on time. Only to be asked to submit them again. Information at times was confusing asking for job verification for my wife, then to get clarification it was for me, and finally told after a third email that verification was for both us.
ISAAC R
April 16, 2020
1
Reply from Lou Layne: It was a pleasure working with you both. Thank you for taking time to complete the survey.
Stephen J
April 2, 2020
Continuous communication and feedback specific to the status of my loan application, the review process and final funding.
Reply from Lou Layne: Thank you for the review and taking time to complete it. Enjoy your new home.