Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
157 Review(s)
4.77
Melanie R
December 2, 2020
Answered all my questions. And made sure I was always in the loop. This group has excellent communication and were awesome to work with.
Reply from Lou Layne: We appreciated your responsiveness. Glad we could help. Thank you, Melanie!
Ricardo F
November 30, 2020
Lou was friendly, helpful and professional during the entire process. The portal and online servicing was of great benefit, especially considering the current pandemic. We appreciated the support and professional expertise provided by Lou and staff. Very good refinancing rate!
Reply from Lou Layne: I appreciate you taking time to complete the survey. It was a pleasure working with you & Mrs. Flores. Glad we were able to help improve your mortgage scenario. If you need anything additional, let me know.
Marsey H
November 18, 2020
Lue was patient, knowledgeable, upfront, and honest. This was one part of the home buying experience that I didn't lose any sleep over.
Reply from Lou Layne: The home buying process can be stressful but we try to take the edge off... happy to know you didn't lose sleep. If you need anything moving forward, let me know. Thank you!
John M
November 17, 2020
Lou Layne and his team worked with me when most others would not. They got me into my home. I am extremely happy with the service that Lou and his team provided. Thank you.
Reply from Lou Layne: Glad we could help you John. We are always willing to go the extra mile. Thank you for trusting us. Enjoy your new home.
Aaron M
November 14, 2020
Easy with minimal communication
Reply from Lou Layne: Thanks for working so well with us. Technology allows for an easy transition. Congrats on your new home.