Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
157 Review(s)
4.77
Ashley M
December 12, 2020
The team is so supportive, especially of first time home buyers! I felt comfortable every step of the way!!
Reply from Lou Layne: So happy for you. Enjoy your first home to the fullest. If you have any questions, let us know. Thank you.
Helen H
December 9, 2020
I have never in 30 years of various mortgages had more trouble making a payment. First we could pay on their website with no fee. Then they had a fee. Then they wouldn’t accept e bill pay from my credit union. Now they have a new website and after I finally get all set up again and schedule a payment it tells me we are not accepting online payments. This is the worst experience ever!
Danielle N
December 5, 2020
Was extremely smooth and stress free
Reply from Lou Layne: Thank you for trusting us to help you attain your home ownership goal. Happy to hear it was stress free, that's the goal. Enjoy it!
Alexis D
December 3, 2020
They almost doubled our mortgage amount and charging us twice for wind coverage and refuse to speak to us to fix it. The worst company I have ever had to deal with!
Daisy J
December 3, 2020
There was always communication and everyone always knew what was going on no matter who I would call. I myself am a realtor, and I will be recommending Luray to everyone of my clients.
Reply from Lou Layne: Thank you Daisy. We all appreciated your responsiveness. I look forward to building a business relationship with you, too. Enjoy your new home.