Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
379 Review(s)
4.9
Amber M
April 18, 2024
Mary (Cathy) is an absolute gem and an asset to PRMI! From the very beginning she was encouraging, honest, helped ease our anxiety, and always was happy to answer any of my questions or concerns. She genuinely cares about her clients and it shows. I am forever grateful for her and the hard work she put in to get us across the finish line.
Jaidyn F
April 12, 2024
She was very patient with all of my questions throughout the whole process! She made the process of buying our first home amazing! I couldn’t think of a better person to use for buying a home.
Reply from Amanda Eye: Thank you so much, Jaidyn, for your generous review and outstanding rating. I'm honoured to have been part of your journey in buying your first home, and I'm delighted that you found the process to be amazing. Your positive experience is my ultimate aim. Please remember that I'm here to answer any future questions. Best wishes as you settle into your new home.
Charles D
April 2, 2024
Coming from two people that didn’t know very much about the house buying process, we had a lot of questions.She gave very understanding responses to every question we had!
Reply from Amanda Eye: I'm incredibly grateful for your kind words, Charles. I understand that buying a house can sometimes be a complex process, especially for first-timers, and I'm glad I could help clarify things for you. Your satisfaction is my top priority, so I'm delighted to hear that you felt understood and well-informed. Thank you for trusting me and Primary Residential Mortgage, Inc. with such an important life event. It was truly my pleasure to assist you!
Collene D T
March 22, 2024
She goes beyond to make sure she get this best loan that fits your needs
Reply from Mary Pendergraft: Thank you so much for the 5-star review, Collene. I'm thrilled to hear that you're satisfied with the service that I provided. At Primary Residential Mortgage, Inc., we strive to find the best loan that suits our customer's needs, and it was a pleasure assisting you with that. I'm here if you need anything in the future. Thanks again for your kind words.
Worren K
February 2, 2024
She was very helpful
Reply from Mary Pendergraft: I'm thrilled to hear that you found my service helpful, Worren! Customer satisfaction is my top priority at Primary Residential Mortgage, Inc., and it's always heartwarming to receive such positive feedback. I'm here to assist you whenever you need in the future. Thank you for the perfect rating!