Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
381 Review(s)
4.9
Aaron D
October 13, 2023
Very nice, caring, very respectful and understanding of my concerns and needs
Reply from Mary Pendergraft: Thank you so much for your kind words, Aaron. I'm delighted to hear that you experienced such a positive interaction with our team here at Primary Residential Mortgage, Inc. Understanding and addressing your concerns and needs is always my top priority, so it's wonderful to know this came across during our time together. Looking forward to assisting you again in the future.
Trudy Moore W
August 29, 2023
Mary was so in turn and work so hard to get us through the process of getting this loan and I mean she left no stone unturned very understanding. Just a gracious woman very good at her job. Thank you Mrs. Mary.
Reply from Mary Pendergraft: I truly appreciate your kind words, Trudy. It was a pleasure working with you to secure your loan. I'm thrilled to hear that my effort made a positive impact on your experience with Primary Residential Mortgage, Inc. Your satisfaction is my top priority, so hearing that I was able to meet your expectations is incredibly rewarding. Thank you for the opportunity to serve you and for your wonderful review.
Theresa M
June 17, 2023
Mary is the sweetest person. We absolute adored her. We will refer her to everyone. Thank you so very much
Ian B
June 16, 2023
This is our second loan and we couldn’t be happier with the service we received. We will definitely recommend and be back. Thank you all so much
Jimmy T
June 16, 2023
Mary worked hard to find us a great mortgage. Great communication. Always answered all of our questions promptly and gave us great advice. Will use her services again in the future.