Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
613 Review(s)
4.93
Ingris Fuentes
January 19, 2024
Ingris Carolina S
January 19, 2024
Out situation to getting to closing day was pretty rocky and hard. I am so pleased that I chose this team. Rich had nothing to do with the sale of my home and yet his whole team was hands on trying to help us with all the issues we had. On top of that the loan process was so easy and smooth, always stayed in touch every step of the way. Thank you Richard and team🙏🏻
Reply from Richard Maloney: Thank you for your kind words, Ingris. I'm thrilled to hear that you had a positive experience with my team. Even though we weren't involved in the sale of your home, it was our pleasure to lend a hand wherever we could. It's always our goal at Primary Residential Mortgage, Inc. to make the loan process as smooth as possible. We aim to keep our clients informed every step of the way just like you described. Your satisfaction is our top priority. Thanks again for choosing us! 🙏🏻
Corey P
January 11, 2024
As a Realtor, you want to have a lender partnership with a lender that going to go through pre-underwriting for your clients. Rich Maloney, we thank you for always delivering on your promise. Your communication through the process is unparalleled. It was a joy to work with you during our real estate transactions.
Reply from Richard Maloney: I'm truly grateful for your kind words, Corey. It's always rewarding to know that our efforts to streamline the mortgage process and communicate effectively are appreciated. I aim to provide the best service possible and I'm thrilled to hear that your experience was positive. Your trust in myself and Primary Residential Mortgage, Inc. means a lot. Looking forward to our continued partnership and more successful real estate transactions in the future.
Carolyn C R
January 2, 2024
Marenda and Amanda are awesome! The process was seamless! I am sending customers their way. I cannot wait to buy another house because I will use them.
Reply from Marenda Anderson: Thank you so much for your glowing review, Carolyn! We're ecstatic to hear that you found our process to be seamless. Your positive feedback means the world to us. Amanda and I are always here to help with your financing needs, and your enthusiasm about referring us to others is the highest compliment we could possibly receive. We can't wait to assist you with your next home purchase. Thank you once again for choosing Primary Residential Mortgage, Inc. and for your kind words.
Tammy A P
December 31, 2023
Richard and the team whe excellent to work with. They were there to help me with questions and concerns. Thank you guys.
Reply from Richard Maloney: I'm truly grateful for your generous review, Tammy. It was our pleasure to assist you throughout the process. Here at Primary Residential Mortgage Inc., we believe in the importance of addressing all questions and concerns, to ensure a smooth and comfortable experience for our customers. Thank you for trusting us and we're here should you need any further assistance. Regards, Richard Maloney.