Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
613 Review(s)
4.93
Matthew S
February 26, 2024
Richard was very helpful and professional throughout the entire process of buying a home.
Reply from Richard Maloney: Thank you for the stellar rating and kind words, Matthew. Knowing that you found my assistance beneficial during your home buying process is truly rewarding. I am committed to maintaining this level of professionalism and helpfulness for all my clients at Primary Residential Mortgage, Inc. Looking forward to possibly working with you in the future.
Kristina M R
February 22, 2024
He is always willing to help and answer any questions I have. He’s always there when I needed him or needed to understand something. He takes the time to talk to me and explain things. I wouldn’t use any other broker!
Reply from Richard Maloney: I'm thrilled to hear such positive feedback, Kristina. It's always my priority to ensure you feel supported and informed throughout the entire process. I take pride in delivering a high level of service and I appreciate your kind words and trust. If you ever have more questions in the future, remember I'm just a phone call away. Thank you for choosing me as your broker with Primary Residential Mortgage, Inc. and for the exceptional 5-star rating. Looking forward to serving you again in the future. Best, Richard Maloney.
Mary E M
February 21, 2024
Rich was great to work. He took lots of time to answer my many questions, even after hours. He worked to get me the best rate in the best program. I'm extremely satisfied with my loan experience and highly recommend Rich!
Reply from Richard Maloney: Thank you so much, Mary, for your kind words and the five-star review. I'm thrilled to hear that you're extremely satisfied with your loan experience. It was my pleasure to answer all your questions and ensure you got the best possible rate. I appreciate your recommendation greatly. Should you ever need assistance in the future, please don't hesitate to reach out. Best, Richard Maloney, Primary Residential Mortgage, Inc.
Kathleen C
February 5, 2024
Exceptional service and communicates well with all parties involved in the transaction! I highly recommend Rich with PRMI.
Reply from Richard Maloney: Thank you very much, Kathleen, for your kind words and stellar rating. It was truly a pleasure to be of service. Your positive feedback encourages me to continue providing the best possible support for everyone involved in the process. I hope to have the opportunity to work with you again in the future. Best regards, Richard Maloney, Primary Residential Mortgage, Inc.
Carol B H
February 4, 2024
Rich is very professional yet personal. Everything went smoothly due to Rich keeping me on track.
Definitely will recommend Rich to anyone in need of the type of service he provides!
Reply from Richard Maloney: I am sincerely grateful for your kind words, Carol. It was a pleasure to keep things on track for you and ensure everything went smoothly. Your recommendation means a lot to me and the entire team at Primary Residential Mortgage, Inc. Should you or your friends need any assistance in the future, rest assured that I will be ready and eager to provide the best possible service. Thank you once again for your high rating and positive review.