Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
613 Review(s)
4.93
Ashley Bast
January 27, 2024
Rich did a wonderful job making the purchase of our new home seamless!! 😊
Ashley Bast A
January 27, 2024
Rich did a wonderful job making the purchase of our new home seamless!! 😊
Reply from Richard Maloney: I'm delighted to hear that you had such a positive experience with your home purchase, Ashley. Ensuring the process is seamless for my clients is always my top priority. Thank you for choosing Primary Residential Mortgage, Inc., and for the outstanding review! I appreciate your feedback and look forward to assisting you with any future mortgage needs.
Glenn W
January 26, 2024
Great personality.
Reply from Richard Maloney: I'm so glad to hear that you had a positive experience, Glenn! At Primary Residential Mortgage, Inc, we strive to make every interaction enjoyable and efficient. I'm delighted to know my personality resonated with you. It was a pleasure working with you. Thank you for the perfect rating! Best, Richard Maloney.
Denise R G
January 21, 2024
Rich was easy to get hold of, knowledgeable and easy to talk to.
Reply from Richard Maloney: Thank you so much for your kind words, Denise. I'm so glad to hear that you found our conversations helpful and easy. My primary goal at Primary Residential Mortgage, Inc. is to ensure all my clients are well informed and comfortable throughout the process. I'm here for you anytime you need assistance in the future. Thanks for the 5-star rating!
Christopher D S
January 21, 2024
Very nice and professional
Reply from Marenda Anderson | Loan Officer | Primary Residential Mortgage, Inc.: I appreciate your positive feedback, Christopher. Being professional is a key aspect of providing great service at Primary Residential Mortgage, Inc., and I'm pleased to learn that you recognized that. I aim to improve further and earn that 5-star rating in our future interactions. Thank you for choosing us.