Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
613 Review(s)
4.93
Kelli K
December 4, 2023
Rich was great!! I appreciate all the hard work and effort that went into getting this done
Reply from Richard Maloney: I'm overjoyed to hear that you had such a great experience, Kelli! Your appreciation truly means a lot to me. It was my pleasure to assist you in this process and I'm glad that all the hard work paid off. If you ever need assistance in the future, please feel free to reach out. Thank you once again for choosing Primary Residential Mortgage, Inc. and for your wonderful review. All the best! – Richard Maloney
Edwin A
December 1, 2023
Excellent, very Professional, it is the second time we have done a closing with Richard and without a doubt we would do it again.
Reply from Richard Maloney: Thank you for your kind words, Edwin! It's a pleasure to have you back for the second time and I'm thrilled to know that you had another positive experience. Here at Primary Residential Mortgage, Inc., we strive to provide excellent and professional service to our valued customers like you. I look forward to the opportunity of working with you again in the future. Your trust is greatly appreciated, and I'm glad I could assist you with your closing needs.
Jacob K
December 1, 2023
Rich and Amanda were the best people to work with. Communication was never an issue. They are the best.
Reply from Richard Maloney: I'm thrilled to hear that you had such a positive experience, Jacob. Amanda and I strive to maintain open and consistent communication with all our clients. Your recognition means a lot to us. Thank you for your kind words and the fantastic rating. We're here for any future mortgage needs you may have. Best, Richard Maloney, Primary Residential Mortgage, Inc.
Nicolas Santo F
December 1, 2023
Richard made sure that we were taken care and made sure we had everything ready and in order to make the closing process as easy as possible.
Reply from Richard Maloney: I'm truly grateful for your kind words, Nicolas. It was a pleasure to ensure everything was in order for you to have a smooth closing process. At Primary Residential Mortgage, Inc., we always strive to provide top-notch service to our clients. Your feedback reinforces the value of our efforts. Thank you again for the excellent rating and review. I'm here for any future mortgage needs you may have. Best regards, Richard Maloney.
Amber Renee M
November 30, 2023
He’s very quick responses and definitely knows what he’s doing. Made buying a house very easy!
Reply from Richard Maloney: Thank you, Amber, for your generous review and 5-star rating. I'm glad to hear that you had a positive experience working with me on your home purchase. At Primary Residential Mortgage, Inc., we strive to provide quick responses and knowledgeable service to make the process as smooth as possible. Your feedback is greatly appreciated and I'll be here if you need assistance in the future.