Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
727 Review(s)
4.93
Liz H
January 18, 2024
Kirsten did a great job and as a Listing Agent...I was impressed with the communication and timely nature of her and her team. They even closed early!
Reply from Kirsten Ballew: Thanks so much, Liz! It was a pleasure working with you. I hope to get the opportunity to work with you again soon!
Monte J P
December 23, 2023
Spencer was very efficient and has great communication.
Reply from Spencer Marsh: I'm absolutely delighted to hear about your positive experience, Monte! It's always rewarding to be recognized for efficiency and communication skills, two traits I value greatly in my work at Primary Residential Mortgage, Inc. Your maximum rating and kind words truly made my day. I look forward to assisting you with any future mortgage needs you may have. Thank you for taking the time to leave a review. Best, Spencer Marsh
Debra P
December 22, 2023
Always available to answer all of our questions
Reply from Spencer Marsh: Thank you Debbie - it was a pleasure to work with you and Monte!
Shelly C
December 18, 2023
Spencer and his team are very communicative and professional! Always a joy to work with!
Reply from Spencer Marsh: Thank you Shelly - love working you as well!!
Shannon R
December 18, 2023
As always, Dave was wonderful to work! He kept myself and and clients up to date every step of the way and was on top of every detail! My clients and I are so appreciative of Dave’s proactive approach and professionalism! Thanks so much for another pleasant experience!
Reply from David Shirley: I'm sincerely grateful for your kind words and the 5-star rating, Shannon. It's always a pleasure to work with such appreciative clients like you. Your satisfaction is my top priority and I'm glad to know I was able to provide a pleasant experience for you. I will continue to strive for the same level of excellence in our future interactions. Thank you once again for choosing Primary Residential Mortgage, Inc. for your mortgage needs. Looking forward to assisting you again in the future.