Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
727 Review(s)
4.93
Erin Garvin
February 19, 2024
David M D
February 18, 2024
Spencer was thorough and guided us through the entire process.
Reply from Spencer Marsh: I'm truly grateful for your positive feedback, David. It's wonderful to hear that I was able to provide guidance and support throughout the process. Your satisfaction is my top priority at Primary Residential Mortgage, Inc. and I strive to make the experience as smooth as possible. Your 5-star rating is greatly appreciated. If you have any future needs or questions, please don't hesitate to reach out. Thank you once again for taking the time to share your experience.
Lisa Dillahunt
February 18, 2024
We were so impressed with Spencer. He took his time walking us through every step of the process. He was always available to answer any questions we had. I can’t recommend he and his team enough!
Lisa A D
February 18, 2024
Spencer gave me all the time in the world to walk me through every step of the process. He made us feel like we were his only clients. I can not recommend him and his team enough!
Reply from Spencer Marsh: I'm sincerely grateful for your kind words, Lisa. Knowing that my team and I are able to make you feel comfortable and well-taken care of throughout our process is the ultimate achievement for us. Your recommendation means a lot and we're thrilled that you had a positive experience with Primary Residential Mortgage, Inc. We are here for you anytime you need assistance. Thank you!
Tammy Lee W
February 17, 2024
Personable, friendly, informative, communicated well, so so helpful.
Thank you Spencer
Reply from Spencer Marsh: Thank you for your kind review, Tammy. I'm thrilled to hear that you had a positive experience with me at Primary Residential Mortgage, Inc. I strive to provide helpful, informative and friendly service to all clients. Your feedback certainly reinforces this and it's greatly appreciated. I look forward to assisting you again in the future, should you need anything else. Thanks again! Best regards, Spencer Marsh.