Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
727 Review(s)
4.93
Karen Kaaoush
February 16, 2024
Best possible mortgage to work with in Grand Junction. Very knowledgeable.
Reply from Owner: Thank you Karen! It was a pleasure getting to help you and Mark relocate to CO! Congrats on your beautiful new home.
Milton A
February 15, 2024
Spencer always gets it's job done! I enjoy working with PRMI and they are very informative. We were able to get this one closed earlier with a great level of professionalism. Let's do another one!
Reply from Spencer Marsh: I'm elated to read your review, Milton! It's always a pleasure working with you and I appreciate your recognition of our professionalism here at Primary Residential Mortgage, Inc. I'm glad we could get your case closed ahead of schedule and look forward to our continued relationship. Let's definitely do another one! Thanks again for your 5-star rating.
Amy B
February 8, 2024
Spencer is always on top of his game, a clear communicator and explains things clearly to clients. When a client asks me for a lender he is my top choice!
Reply from Spencer Marsh: I'm truly grateful for your kind words, Amy. It brings me great joy to know you're satisfied with the service you received. Being your top choice is the highest compliment I could hope for. I strive to deliver clear and concise information to all my clients and it's fantastic to hear that I've succeeded in your case. Thank you once more for your trust in me and Primary Residential Mortgage, Inc. Looking forward to assisting you again in the future.
Rhonda B
January 29, 2024
Ashley did an awesome job. Kept me in the loop at all times even when she was sick. Went above and beyond for my client by going to her home to assist her with paperwork. Couldn't have asked for better service.
Reply from Ashley Somerville Loan Officer: Thank you for the stellar review, Rhonda! I appreciate your trust in me with your clients as well as your teamwork and dedication throughout the transaction.
Ben C
January 18, 2024
Every step of the way she made sure you understood what was happening. This was my first purchase and Kirsten made it painless and enjoyable.
Reply from Kirsten Ballew: Thanks, Ben! I enjoyed helping you through the loan process and into your first home!