Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
727 Review(s)
4.93
Jennifer T
February 29, 2024
Spencer ROCKS!!!!!!
Reply from Spencer Marsh: You are the best Jen Taylor!!
Robert Q
February 26, 2024
Great job and effort by Makana and the PRMI team !!
Reply from Makanaokalani Quintero: I'm absolutely delighted to hear that you had a positive experience with our team here at Primary Residential Mortgage, Inc., Robert. Your feedback is greatly appreciated and it was a pleasure to work with you. We always strive to provide the highest level of service to our customers and your review confirms that we're on the right track. Thank you for the 5-star rating, it truly means a lot to us. Looking forward to assisting you in the future.
Daniel Paul G
February 21, 2024
PRMI really goes above and beyond to assist in the buying process.
Reply from Spencer Marsh: I'm thrilled to hear you had a positive experience with PRMI. We always strive to go the extra mile in assisting our clients with the buying process. Your positive feedback means a lot and reassures us that we are on the right track. Thank you, Daniel, for your high rating and encouraging review. Looking forward to assisting you in the future.
Karen M
February 20, 2024
Excellent interaction. I was never left wondering where we were in the transaction. Great communication. My Clients were thrilled with their experience as well.
Reply from Spencer Marsh: Thank you very much for the 5-star review, Karen. I'm thrilled to hear that you felt well-informed throughout the transaction and that your clients also had a positive experience. It was a pleasure working with you and your clients. Here at Primary Residential Mortgage, Inc., we aim for seamless communication and excellent service. I look forward to the opportunity to serve you again in the future.
Melissa R
February 19, 2024
As always David did a fantastic job! The transaction was smooth and the clients were very happy.