Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
318 Review(s)
4.91
Justin May 6, 2024
This was my first home buying/mortgage experience but I can't imagine getting any better service. Ended up getting the best rate of any I saw or read about and excellent terms. We had a tricky situation with a buyer who was out of country and Dale and his team were extremely patient and accommodating.
Jason May 6, 2024
Dales team is the biggest joke i have ever heard of. Dale constantly lies in my situation he told me would call me back and never did and after weeks of trying to get ahold of him we discussed our plan and he told me that he would be calling me back the first or second week of April 2020 and never has I call and his team tells me that they will leave him a message and I never get a call back, then on top of that he let out some personal information about me and my situation to other people without my consent. when first talking with Dale he asked what the most important thing that matters to me. I told him communication and he did not do that at all and when he quoted me what he approved me for the numbers always changed I could never get a this is it always lead me on just to be let down and never spoken back with my last phone call with Dale was the 3 week of March and nothing sense. be careful who you give your information to.
Reply from Owner: I’m so glad we have been able to talk several times since this review, Jason. Our team and myself are committed to absolute excellence in serving and helping you and all of our clients in every way possible. Integrity and respect are foundations of our culture as well as expertise and diligence in helping you and every client reach your home loan goals. We have absolutely kept your information confidential and protected as we do for all clients. We look forward to assisting you in every way we can and will work hard to do so. -Dale
Mary May 6, 2024
Primary Residential Dale Stanford’s team is awesome. I have used them several times and each time it has been smooth and stress free. I have referred them to many friends as well as family and will continue to do so.
Reply from Owner: Referrals mean the world to our team. We are thrilled you have had multiple positive experiences and hope you keep coming back!
Kevin May 6, 2024
Dale Stanford and his team are amazing. They stayed in contact with me daily. They did all of the leg work for me, allowing me to focus on my family, work, and school. They are the best group of people to work with!
Scott May 6, 2024
I have used Dale Stanford’s team twice now in the past 4 years and they are truly on your side. They walk you through every step along the way and they make the process very easy. I will always recommend them to anyone I know, and I will use them anytime I need their assistance. Thank you! Scott
Reply from Owner: Always great to work with return clients! It's a huge compliment knowing you recommend our services to others. Thanks, Scott! We greatly appreciate your review!