Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
446 Review(s)
4.91
Megan W
March 9, 2023
I wish there was clearer communication from Chad at the beginning of what to expect, what was going to happen next, etc. He answered my questions regularly, but sometimes I felt he was hard to get ahold of. I also wish I would have just known the information up front.
John M
March 3, 2023
The only questions came from the buyers about receiving documents 1am the day of settlement. They were just questioning the documents because they felt they had signed them before. They signed with no issues, but were curious.
Deborah S
March 3, 2023
Chad was tenacious, smart, always willing to go the extra mile to get the job done. It was not an easy process but he and his staff were patient with me and willing to help me get all my ducks in a row. Chad was extremely accessible and responsive throughout the process.
Reply from Chad Piunti | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: HI Deb-
Just checking in to see how things are going. I hope you are enjoying you’re the house. If I can help with anything, please let me
know.
Thanks!
Leon B
February 27, 2023
He timely answered all of my questions and quickly resolved any issues as they appeared.
Reply from Chad Piunti | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: Hi Leon-
Just checking in to see how things are going. I hope you are enjoying you’re the house. If I can help with anything, please let me
know.
Thanks!
Kate B. B
February 18, 2023
Chad was extremely responsive and helped us close at record speed. Everyone we worked with knew and trusted Chad, which helped us feel comfortable and must have made the overall process smoother.