Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
621 Review(s)
4.87
Yoganand B
September 19, 2023
Everything was done ahead of time
Reply from Chad Erling: Thank you for the stellar review, Yoganand. We're delighted to hear that Chad Erling was able to expedite the process for you. At Primary Residential Mortgage, Inc., we always strive to provide efficient and effective service. We hope to assist you again in the future.
Rhonda R C
September 17, 2023
Thank you for a smooth transaction
Reply from Chad Erling: We're delighted to hear about your smooth transaction with Chad Erling at Primary Residential Mortgage, Inc., Rhonda! Your 5-star rating is greatly appreciated. We'll continue to do our best to provide excellent service. Thanks again for your feedback!
Teresiah K
September 14, 2023
He explained in details of my loan and updated me whenever necessary, a 5 out of 5 experience
Reply from Chad Erling: I'm delighted to hear that you had a 5-star experience with me. We appreciate the excellent feedback, and it's great to know that my detailed explanations and timely updates made your loan process smooth. Thank you for trusting us with your mortgage needs, Teresiah.
Monica P
August 25, 2023
Very responsive.
Reply from Chad Erling: I'm incredibly grateful for your positive feedback, Monica. It's fantastic to hear that you found my responsiveness up to the mark at Primary Residential Mortgage, Inc. I strive to provide the best service possible for my clients. I look forward to the possibility of working with you again in the future. Take care.
Tiana C
August 25, 2023
He and his team were great to work with
Reply from Chad Erling: Thank you so much for your positive review, Tiana. I'm incredibly pleased to hear that my team and I were able to provide you with such a great experience. We strive to deliver top-notch service at Primary Residential Mortgage, Inc., and your feedback is greatly appreciated. Please don't hesitate to reach out if you need anything in the future.