Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
621 Review(s)
4.87
John Artur D
December 2, 2023
Very thorough and knowledgeable. Always available to answer my million questions. Will use again and refer to my friends.
Thanks Chad
Reply from Chad Erling: I'm thrilled to hear about your positive experience with Chad Erling. It's part of our mission to provide knowledgeable and readily available service to our clients. We're delighted that you're planning to use our services again and refer us to your friends. We truly appreciate the 5-star rating and your kind words. Thank you for your trust, John.
Ashley Q
November 30, 2023
Thank you for choosing me as your trusted Realtor partner. Working with an excellent mortgage partner like you allowed us to provide excellent service to our mutual real estate client from contract to close. It was a pleasure to work with you.
Reply from Chad Erling: I'm thrilled to hear that our collaboration was successful and beneficial for our mutual client. Your kind words and the 5-star rating are greatly appreciated. Working with you, Ashley, was also a pleasure and I look forward to future transactions with you as a trusted Realtor partner. Let's continue to strive for excellence in providing service to our clients. Thanks again for your positive feedback.
LOKESH B
November 10, 2023
Thanks alo Chad for all your support in closing my home and my buyer homes. Everything is 5star from me and from my buyers. Looking forward to work with you again.
Reply from Chad Erling: I'm sincerely appreciative of your positive feedback, Lokesh. It's been a pleasure supporting you and your buyers throughout the home closing process. Your satisfaction and that of your buyers is our top priority at Primary Residential Mortgage, Inc. I'm thrilled to know that our efforts have earned us a 5-star rating from you! I'm looking forward to continuing this fruitful relationship and supporting your future needs. Thank you once more for the wonderful review.
David E
November 8, 2023
Chad was communicative, helpful in comparing loan options, and easily reachable. He made the process of buying my first home pleasant and as stress free as possible!
Reply from Chad Erling: I'm thrilled to hear about your excellent experience with Chad Erling at Primary Residential Mortgage, Inc. Your 5-star rating and positive comments are greatly appreciated. It's our team's priority to provide communicative and comprehensive assistance for important life events such as buying your first home. We're glad to hear Chad was able to make this process as pleasant and stress-free as possible for you. We look forward to assisting you again in the future!
Suzi S
November 8, 2023
Chad, it was an absolute pleasure working with you on this new construction deal! Your communication was excellent, and everything went very smoothly throughout the entire transaction.
David and Holly loved their experience working with you as well! They really appreciated you taking the extra time to compare financing options for them and you going above and beyond to help them.
I look forward to the opportunity to work with you again in the future! Suzie Smith w/ Ivy Residential | Costello REI
Reply from Chad Erling: Thank you so much for the glowing review, Suzi. I'm thrilled to hear that you, David, and Holly had a positive experience with Primary Residential Mortgage, Inc. I strive to provide excellent service and clear communication to all my clients and I'm glad that it made the whole transaction process smooth and enjoyable. It was also my pleasure to help David and Holly explore their financing options and support them in every possible way. Looking forward to our future collaborations. Thank you again for trusting me and Primary Residential Mortgage, Inc. with your mortgage needs.