Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
247 Review(s)
4.9
Dora June 27, 2024
Juan is great and has a lot of knowledge in the lending field.
Monica June 26, 2024
Juan was very responsive and would take his time to answer every question we had. Juan was always professional and treated us with courtesy.
Reply from Juan Mendez: I'm glad to hear that you had a positive experience, Monica. Your kind words truly mean a lot to me. It was a pleasure assisting you with your queries and ensuring your satisfaction is always my main priority. I look forward to working with you again in the future. Remember, I'm always here to help. - Juan Mendez, Primary Residential Mortgage, Inc.
Eli Abundiz June 24, 2024
Juan was straightforward and made himself available to answer any questions we had. He communicated with us throughout every step of the way in a professional and courteous manner.
Eliazar June 23, 2024
Juan was straightforward and made himself available to answer any questions we had. He communicated with us throughout every step of the way in a professional and courteous manner.
Reply from Juan Mendez: Thank you so much for your kind words, Eliazar. I'm delighted to hear that you had such a positive experience with Primary Residential Mortgage, Inc. I try to be as transparent and helpful as possible, so it's fantastic to know that this was appreciated. Please don't hesitate to reach out with any more questions in the future. Thanks again for taking the time to leave a review.
Jose May 31, 2024
Juan is a very nice person to work with...very diligent and focused on what he's doing. Me and my wife are very great full for what he did for us and our family...
Reply from Juan Mendez: I'm truly grateful for your wonderful review, Jose. It was an absolute pleasure to work with you and your wife and I'm delighted to hear you're pleased with the service I provided. Ensuring that your family was taken care of during the mortgage process was my top priority. Remember, if you ever have more questions about your mortgage, I'm here to help. Thanks again for your kind words. - Juan Mendez at Primary Residential Mortgage, Inc.