Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
476 Review(s)
4.92
Ginger C
October 31, 2023
Transparency, communication and accessibility.
Reply from Garth Cook: I'm deeply humbled by your kind words, Ginger. It's always been my priority to maintain transparency, open communication, and accessibility with all my clients at Primary Residential Mortgage, Inc. Your 5-star rating means a lot and motivates me to further uphold these standards. Thank you for taking the time to share your experience.
Julie J
October 28, 2023
Thank you so much for taking care of Eric and Ginger after their lender was unresponsive. We appreciate you being upfront and attentive to their questions and their needs. Thanks again!
Reply from Garth Cook: Thank you so much, Julie, for taking the time to leave this excellent review. I'm delighted to hear that I was able to help Eric and Ginger during their time of need. Being upfront and attentive is something I strive for, and I'm glad it was reflected in my service. If there's anything else I can assist with in the future, please don't hesitate to reach out. Thank you once more for choosing Primary Residential Mortgage, Inc.
Stacey C
October 21, 2023
Garth was easy to work with. He was quick to respond to questions and very accommodating.
Reply from Garth Cook: I'm really pleased to know that you found our process easy and accommodating, Stacey. Your positive feedback means a lot to me. My goal at Primary Residential Mortgage, Inc. is to provide the best possible service to my clients and your review suggests that we're on the right track. It was a pleasure working with you and answering your questions. Feel free to contact me if you need any further help. Thanks once again for the glowing review and perfect rating.
Andreina L
October 18, 2023
He work hard to give us this house deal. Honestly really I recommend Mr Garth..
Reply from Garth Cook: I am sincerely grateful for your kind words, Andreina. It was truly a pleasure to work on your house deal. I strive to provide the best service to my clients at Primary Residential Mortgage, Inc. and your recommendation means a lot to me. Thank you for entrusting me with such an important part of your life. I hope you're settling in well. If you have any mortgage-related questions in the future, don't hesitate to reach out.
Catherine H
October 10, 2023
He was understanding and helped us through the whole process
Reply from Garth Cook: I'm truly grateful, Catherine, for your positive review and the 5-star rating. It was my pleasure to assist you throughout the whole process. Your satisfaction is always my top priority at Primary Residential Mortgage, Inc. If you have any other needs or questions in the future, do not hesitate to reach out. Thank you once again for your kind words.