Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
476 Review(s)
4.92
Grace Elizabeth N
March 24, 2024
Garth was so helpful with the entire process of buying our first home! He was there for us at every step.
Reply from Garth Cook: Thank you so much, Grace, for taking the time to leave this excellent review. I really appreciate your business. I'm here for you anytime, please don't hesitate to reach out for any future needs, it was my pleasure to guide you through your first home buying process! Thanks again for choosing me and Primary Residential Mortgage, Inc. for your mortgage needs.
Gretchen Clair F
March 9, 2024
He was very receptive and answered questions quickly and thoroughly.
Reply from Garth Cook: Gretchen, thank you for taking the time to provide such a glowing review! I'm glad to hear you found our communication responsive and comprehensive. It was a pleasure assisting you with your mortgage needs at Primary Residential Mortgage, Inc. Should you have any more questions in the future, don't hesitate to reach out. Thanks again for the 5-star rating!
Victoria S
March 1, 2024
Garth was available to answer my questions and put my mind at ease, he made the process seamless! It was a pleasure working with him and his team.
Reply from Garth Cook: I'm truly grateful for your kind words, Victoria. It was a pleasure to be able to guide you through the process and put your mind at ease. Your satisfaction is my top priority. Looking forward to assisting you again in the future. Thank you for choosing Primary Residential Mortgage, Inc. and for the perfect rating. Best, Garth Cook.
Ronald N
February 29, 2024
I have been working with Garth and Aaron for several years. Always very professional and courteous throughout the process. We were ready to close almost 3 weeks early. I will always recommend Garth and his team at Primary Residential Mortgage to all of my clients and anyone looking for a great company with amazing service. FYI they really helped out a lot finding Homeowners insurance in a really tough market today. We all really appreciate all they do for our clients.
Thank you
Reply from Garth Cook: Thank you so much for your glowing review, Ronald! We're delighted that our efforts to streamline the loan process and deliver top-notch service have not gone unnoticed. It's been a privilege working with you over the years, and we're thrilled that we could assist in finding homeowners insurance in such a challenging market. At Primary Residential Mortgage, we're always here to make the mortgage process as smooth and efficient as possible for our clients. We look forward to continuing our partnership and helping you and your clients with any future needs. Thanks again for your trust and support!
Tammy L
February 26, 2024
Thank you for all your help with the Falgoust sale. It is not often that we are able to close early. Thanks for your help!
Reply from Garth Cook: I'm thrilled to hear you had such a positive experience with the Falgoust sale, Tammy. It's always a pleasure to help where I can and ensuring a smooth, efficient process is what our team at Primary Residential Mortgage, Inc. aims to deliver. Thank you for your kind words and the high rating!