Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
476 Review(s)
4.92
Renara Joseph
January 9, 2024
The BEST! We can’t speak highly enough about Marie. We had been through 3 lenders before her. Marie was driven and worked very hard to get our deal done. She made sure we got the best rates available for our budget and made sure the process was seamless with step by step explanations of what to expect. We could not have asked for a better lender! Thank you to her and her team.
Herbert D
December 23, 2023
Garth was great, kept in touch throughout the whole process, I have no complaints, I wish that payment was a little less steep hahahahaha, but that’s life right !! Thanks Garth amazing work, thanks for getting me closed before Christmas!!!
Reply from Garth Cook: I greatly appreciate your kind words and stellar rating, Herbert! It was truly my pleasure to assist you throughout this process and I'm thrilled we managed to close before Christmas. I understand your concerns about the payment, and rest assured, at Primary Residential Mortgage, Inc., we always aim to provide the most competitive rates available. I'm here for you if there's anything more you need or if you simply have any questions about your mortgage. Thank you once again for the opportunity to serve you. Keep smiling and take care!
Hannah B
November 30, 2023
I wasn’t sure if my husband and I could get approved for a home loan due to our credit score and Garth made it happen. He also let us know step by step what we were doing. We are very grateful for him and Aaron Ryan helping us through this process.
Reply from Garth Cook: I sincerely appreciate your kind words and high rating, Hannah. Your feedback validates the efforts we put into making the process of securing a home loan as straightforward and stress-free as possible for our clients. I'm thrilled to hear that you and your husband are satisfied with the result - that's always our main goal at Primary Residential Mortgage, Inc. It was a pleasure working with you both, and I'm glad we could assist in turning your homeownership dreams into reality. Remember, we're here if you need any further assistance or advice. Best wishes on this exciting new chapter in your life. Warm regards, Garth Cook.
Ron N
November 6, 2023
Garth and Aaron make a great team and can get the loan closed on time and efficiently. They communicate well and help find the program that best suits the clients needs. I will always recommend Garth and Aaron to all my clients as an option.
Reply from Garth Cook: I'm honored by your kind words, Ron. It's our primary goal here at Primary Residential Mortgage, Inc. to ensure our clients find the loan that best suits their needs. Aaron and I are thrilled to hear about your positive experience and are immensely grateful for your recommendation. We look forward to assisting you and your clients in the future. Thank you once again for the fantastic review and your 5-star rating.
Jordimar R
November 5, 2023
Smooth and easy to understand everything
Reply from Garth Cook: I'm thrilled to hear that you found our process to be smooth and easy to understand, Jordimar. Here at Primary Residential Mortgage, Inc., we aim to make everything as clear and straightforward as possible for our clients. Thank you for your time in leaving a 5-star review. It is greatly appreciated. Looking forward to serving your future mortgage needs.