Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
198 Review(s)
4.86
Lynn May 20, 2024
Annete is a true professional. She is definitely one of the best. You can count on her word and she get the loan done on time. She also keeps everyone updated along the way. You could not get a better lender!!! Thanks!!!!!
Reply from Annette Garcia: I'm absolutely thrilled to hear your kind words, Lynn! Your satisfaction is my highest priority, and I do everything I can to ensure a smooth and timely loan process. The fact that you took the time to share your positive experience with Primary Residential Mortgage, Inc. means the world to me. Let me know if there's anything else you need in the future! - Annette Garcia
Marisa April 30, 2024
We have worked together several times and it is always a pleasure. She is very responsive and has a great team.
Reply from Annette Garcia: I'm so glad to hear that you've had a positive experience working with me and my team at Primary Residential Mortgage, Inc. It's always a pleasure working with you too, Marisa. Your satisfaction is my top priority, so I'm thrilled to know that my responsiveness and team's efforts have met your expectations. Thank you for your continued trust and for taking the time to leave this five-star review. Let's keep in touch for any future needs you may have.
Shelley April 23, 2024
Great experience! Annette kept in constant contact throughout the loan process.
Reply from Annette Garcia: I'm thrilled to hear you had a great experience, Shelley! It's my top priority to keep communication open and consistent throughout the loan process, so I'm happy to know I succeeded in doing that for you. Thank you for choosing Primary Residential Mortgage, Inc. and for your stellar 5-star rating. It was my pleasure to assist you.
Shawn H April 23, 2024
Appraisal was late. There were errors on the closing disclosure. There was a $5000 seller credit listed that did not exist. Two inspections, that the seller was contracted to pay for, were listed on the buyer's expenses. These were clearly marked in the contract. The corrected closing disclosure was review at the closing table.
Beverly April 1, 2024
thank you for referring this buyer to me; he was a wonderful person to work with.