Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
200 Review(s)
4.86
Venus June 24, 2024
The whole process was so smooth! If there was anything we didn't quite understand, Annette did a wonderful job explaining it in terms that made sense to us. I love that she was available anytime we needed her guidance, day or night! It was a life changing experience and we are grateful for everything she did to help us along the way!
Reply from Annette Garcia: Hi Venus,
I'm thrilled to hear that you found the mortgage process smooth and the explanations helpful. It's important to me that my clients understand each step along the way, and I'm always here for guidance whenever you need it. I'm so pleased that this has been a life changing experience for you and I'm grateful for your kind words. If you need anything in the future, don't hesitate to reach out!
Annette Garcia, Primary Residential Mortgage, Inc.
Margaret June 21, 2024
I enjoyed working with Annette. She was available, courteous, professional and knowledgeable.
Lynn May 20, 2024
Annete is a true professional. She is definitely one of the best. You can count on her word and she get the loan done on time. She also keeps everyone updated along the way. You could not get a better lender!!! Thanks!!!!!
Reply from Annette Garcia: I'm absolutely thrilled to hear your kind words, Lynn! Your satisfaction is my highest priority, and I do everything I can to ensure a smooth and timely loan process. The fact that you took the time to share your positive experience with Primary Residential Mortgage, Inc. means the world to me. Let me know if there's anything else you need in the future! - Annette Garcia
Marisa April 30, 2024
We have worked together several times and it is always a pleasure. She is very responsive and has a great team.
Reply from Annette Garcia: I'm so glad to hear that you've had a positive experience working with me and my team at Primary Residential Mortgage, Inc. It's always a pleasure working with you too, Marisa. Your satisfaction is my top priority, so I'm thrilled to know that my responsiveness and team's efforts have met your expectations. Thank you for your continued trust and for taking the time to leave this five-star review. Let's keep in touch for any future needs you may have.
Shelley April 23, 2024
Great experience! Annette kept in constant contact throughout the loan process.
Reply from Annette Garcia: I'm thrilled to hear you had a great experience, Shelley! It's my top priority to keep communication open and consistent throughout the loan process, so I'm happy to know I succeeded in doing that for you. Thank you for choosing Primary Residential Mortgage, Inc. and for your stellar 5-star rating. It was my pleasure to assist you.