Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
203 Review(s)
4.86
Curtis John June 28, 2025
Annette, thank you for all of your help amd making the process so easy for us. We truly appreciate you and your team. We will recommend you to anyone we know that might need help with their loan/mortgage.
Reply from Annette Garcia: Curtis, thank you so much for your kind words. I'm delighted to hear that I could make the process easy for you. It's truly rewarding to know that you appreciate the efforts of both myself and my team. Your willingness to recommend us means a great deal, and I'm grateful for your trust. If there's anything more I can do to assist you or anyone you know, please don't hesitate to reach out.
Ambrosia June 26, 2025
Thank you so much for a smooth and quick transaction. Everyone was wonderful
Rebecca June 17, 2025
Strong work we even closed one week early thanks to all your hard work and superb communication! My cleints were thrilled with their lender team and the service they received.
Reply from Annette M Garcia | Loan Officer | Primary Residential Mortgage, Inc.: I'm thrilled to hear that we were able to close a week early, and that your clients were pleased with the service. It was a pleasure working with you and ensuring that everything proceeded smoothly. Thank you for your kind words and trust in our team.
Jacob February 17, 2025
Very kind, patient and thorough with all her work.
Reply from Annette Garcia: Thank you so much, Jacob. It means a lot to hear that you had a positive experience. I always strive to be kind, patient, and thorough with every client, and I'm thrilled to know that came through in your case. It was a pleasure working with you, and I'm glad I could assist in the process. If you have any more questions or need anything in the future, feel free to reach out.
Baikal January 18, 2025
Very quick and thorough and responsive
Reply from Annette Garcia: Baikal, thank you so much! I really appreciate you taking the time to share your experience. I'm so glad I could make the process quick, thorough, and responsive for you. It was a pleasure working with you.