Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
199 Review(s)
4.86
Baikal January 18, 2025
Very quick and thorough and responsive
Bill December 10, 2024
Annette is great at the the job done in time!!
Reply from Annette Garcia: Thank you, Bill, for the terrific feedback! I'm happy to hear that you were pleased with my services at Primary Residential Mortgage, Inc. Providing timely and efficient service is always my goal. It was a pleasure to work with you. Thanks for taking the time to share your experience and for the 5-star rating!
Victoria S September 24, 2024
Thank you Annette
Adam M June 25, 2024
What made the experience so impressive is she did everything she could to make this happen for us and we really appreciate it.
Reply from Annette Garcia: I'm so glad to hear that you had a positive experience, Adam! It was truly a pleasure for me to help you through the process. I always strive to make it as smooth and efficient as possible for my clients. Your kind words mean a lot and I'm thankful for the opportunity to serve you. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Keep in touch!
Venus June 24, 2024
The whole process was so smooth! If there was anything we didn't quite understand, Annette did a wonderful job explaining it in terms that made sense to us. I love that she was available anytime we needed her guidance, day or night! It was a life changing experience and we are grateful for everything she did to help us along the way!
Reply from Annette Garcia: Hi Venus,
I'm thrilled to hear that you found the mortgage process smooth and the explanations helpful. It's important to me that my clients understand each step along the way, and I'm always here for guidance whenever you need it. I'm so pleased that this has been a life changing experience for you and I'm grateful for your kind words. If you need anything in the future, don't hesitate to reach out!
Annette Garcia, Primary Residential Mortgage, Inc.