Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
654 Review(s)
4.98
Steve C
January 12, 2024
Jim,
You did a great job start to finish and have been a good communicator & very professional. Thanks!
Steve Chapman
Gary C C
January 4, 2024
He kept me informed about everything
Reply from Jim Conway: I appreciate your positive feedback, Gary. Ensuring my clients are well-informed throughout the process is a priority for me at Primary Residential Mortgage, Inc. I'm grateful that you took the time to share your experience. Your 5-star rating means a lot and reinforces my commitment to clear and regular communication. Thank you for your trust.
Nicole Gribben
December 30, 2023
Jim is amazing! I didn’t know if I could even buy a house, but Jim made it happen and held my hand every step of the way. He patiently explained everything and always answered any questions I had. Jim was such a pleasure to work with.
Clair Nicole G
December 30, 2023
Jim is amazing! I didn’t know if I could even buy a house, but Jim made it happen and held my hand every step of the way. He patiently explained everything and always answered any questions I had. Jim was such a pleasure to work with.
Reply from Jim Conway: I'm incredibly grateful for your kind words, Clair. Assisting you in buying your house was my pleasure and your trust throughout the process meant a lot to me. Your questions were always welcome as they aid in making you feel more comfortable and confident in your choices. I'm thrilled to hear that you had a positive experience with Primary Residential Mortgage, Inc. Here's to your new home! If you ever need any more help, don't hesitate to reach out. Best wishes, Jim Conway.
Krista H
December 27, 2023
Thanks so much Jim for closing Nicole early before the holidays! Always a pleasure to work with such a great professional!
Krista
Reply from Jim Conway: It's truly a pleasure to hear from you, Krista. I'm delighted to know that you're happy with the early closing for Nicole. Your satisfaction is my top priority and I always strive to facilitate smooth transactions for my clients, especially during busy holiday periods. I look forward to working with you again should you need any assistance in the future. Thanks for choosing Primary Residential Mortgage, Inc., and for your kind words in your 5-star review. Best, Jim Conway.