Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
654 Review(s)
4.98
Christia J R
April 22, 2024
Another SUPER job for my Buyer clients! I'm always happy to be working with Jim Conway's team at PRMI, because I know they're going to take excellent care of my clients.
Reply from Jim Conway: I'm thrilled to hear your positive feedback. It's always a pleasure working with you and your buyer clients. At Primary Residential Mortgage, Inc., we strive to provide the best possible service and it's great to know that we're meeting those expectations. Thank you for your continued trust in me and my team. Looking forward to our next collaboration.
William J B
April 20, 2024
Our experience with Jim was excellent in every respect. He was attentive to our every need and quick to respond to all of our communications. Jim made purchasing our condo a very pleasant experience
Reply from Jim Conway: I'm thrilled to learn of your positive experience, William. Your feedback is incredibly appreciated and I'm glad I could make the process of purchasing your condo a pleasant one. It was an absolute pleasure attending to your needs and I'm always available should you have any further inquiries. Thank you for choosing Primary Residential Mortgage, Inc. and for the 5-star rating. It means a lot to me. Best, Jim Conway.
Linda C B
April 20, 2024
Jim was always available to answer our questions and gave excellent advice. Always felt that he had our backs Would recommend him and his staff Everyone was professional and responsive.
Reply from Jim Conway: I greatly appreciate your kind words, Linda. It was an absolute pleasure assisting you with your mortgage needs. We at Primary Residential Mortgage, Inc. always strive to be available and provide the best advice for our clients. It's great to hear that you felt supported throughout the process and that you were satisfied with the professionalism and responsiveness of our team. Thank you for your high rating and recommendation! We look forward to being there for you in any future needs you may have.
Nick W
March 25, 2024
My clients have worked with Jim a few times, and there is a reason they keep coming back when they need mortgage help. Always a great experience
Reply from Jim Conway: I truly appreciate your kind words, Nick. It's always a pleasure working with your clients and I'm glad to hear they've had positive experiences. Here at Primary Residential Mortgage, Inc., we strive to provide the best service possible. Looking forward to continuing our work together in the future. Best, Jim Conway.
Karly P S
March 24, 2024
We have use Jim now for many home purchases and refinances. He is a true professional. He is very knowledgeable and he keeps us informed always. We will continue to use Jim in all our future home purchases/refinances.
Reply from Jim Conway: I'm truly humbled by your kind words, Karly. It's always a pleasure assisting you with your home purchases and refinances. Your trust in me and Primary Residential Mortgage, Inc. is greatly appreciated. I look forward to providing you with the same level of professional service in all your future home purchases/refinances. Thank you for the fantastic rating!