Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
372 Review(s)
4.92
Jordan T
May 22, 2022
Michelle went above and beyond as a loan officer, she took the stress of buying a home right off my shoulders. She is very obviously knowledgeable and passionate about her field of work. I could not recommend her enough! Thank you for making this experience of buying our first home special and stress free!
Chasity B
April 29, 2024
Wow. Where to even begin. After applying through another local mortgage company, I was initially denied a mortgage with no known given reasons. As soon as I applied with him, I immediately qualified along with my partner. We were able to make an offer on the house and close within 19 days. He was responsive. He answered all of my silly questions I had as a first time homebuyer and was a true gem of knowledge in anything real estate related. highly recommend him and will be back in the future to work with him again
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: thank you for your kind words. I am looking forward to working with you two again.
Dawn Marie C
April 14, 2024
Everything was amazing. Amber even answered my questions at random hours and would text instead of email. I dont remember my exact question but it wasnt in her field and she went out of her way to get me the answer. I will always recomend her!
Reply from Amber Gauthier: I'm truly overwhelmed by your kind words, Dawn. It was my pleasure to assist you, regardless of the time of day or the type of question you had. My goal at Primary Residential Mortgage, Inc. is to ensure that all my clients have the information they need to feel confident and secure in their decisions. Thank you once again for your recommendation and for taking the time to leave such a wonderful review.
Lori P L
April 1, 2024
I have worked with Amber for several years and she is always very professional and timely. She is always a pleasure to work with!
Reply from Amber Gauthier: Thank you so much, Lori, for your kind words and the excellent review. It's always a pleasure working with you. I'm glad to know that you're satisfied with the service provided. Your satisfaction is my top priority. I look forward to assisting you in the future for any of your mortgage needs at Primary Residential Mortgage, Inc.
Olivia Kristen W
April 1, 2024
Amber and her team were knowledgeable, friendly, and fast to work with! They helped us navigate through confusing situations, and ensure all paperwork was ready for closing.
Reply from Amber Gauthier: I'm so glad to hear that you found our service exceptional, Olivia. We do our best to streamline the process for our clients, making it as straightforward and efficient as possible. It's wonderful to know that we were able to assist you through every step up to closing. Your 5-star rating is greatly appreciated and it means the world to me and my team at Primary Residential Mortgage, Inc. Looking forward to assisting you in the future. Thank you once again!