Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
376 Review(s)
4.92
Jessica H
December 4, 2023
Thank you for a job well done.
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for your kind words. I am looking forward to working with you again.
Bryan J T
November 7, 2023
Thank you for your professionalism throughout this transaction
Reply from Amber Gauthier: Bryan, I appreciate your kind words and the stellar 5-star rating. It was a pleasure to help you through this transaction, and I'm thrilled to hear you appreciated the professionalism. Here at Primary Residential Mortgage, Inc., we prioritize customer satisfaction. If you have any more needs in the future, please don't hesitate to reach out. Thanks again! - Amber Gauthier
Torrie R
November 6, 2023
Michelle is one of a kind! She will fight for what’s in the best interest of her clients!!! Could not of asked for a better experience!
Reply from Michelle Gross: I'm truly humbled by your review, Torrie! Your satisfaction is my top priority, and I'm pleased to hear that your experience with me at Primary Residential Mortgage, Inc. reflected that. Your 5-star rating means a lot to me. Looking forward to working with you again in the future. Thank you!
Daniel Hannah
November 4, 2023
Amber made sure I knew what was going on and managed expectations the entire way through the process. She responded quickly to any inquiries I had, and followed up with answers promptly. She helped me lock in the interest rate after a not so promising FED PR. Overall, a great experience!
Daniel S H
November 4, 2023
Amber made sure I knew what was going on and managed expectations the entire way through the process. She responded quickly to any inquiries I had, and followed up with answers promptly. She helped me lock in the interest rate after a not so promising FED PR. Overall, a great experience!
Reply from Amber Gauthier: I'm truly grateful for your kind review, Daniel! It was an absolute pleasure guiding you through the mortgage process at Primary Residential Mortgage, Inc. I make it a priority to respond promptly and provide accurate information, so I'm glad to hear that you found value in it. I'm thrilled that you had a great experience and satisfied with the interest rate we secured. Looking forward to assisting you with any future mortgage needs. Thank you once again for your trust and for taking the time to share your experience.