Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
219 Review(s)
4.96
Aaron Caleb C
December 7, 2023
She explained everything and made everything real easy
Reply from Toby Leal: I am pleased to hear that you found our process easy and straightforward, Aaron. At Primary Residential Mortgage, Inc., we strive to make mortgage procedures as smooth as possible for our clients. Your feedback is much appreciated and serves as motivation to maintain our high level of service. Thank you for your generous rating. I look forward to assisting you with any future mortgage needs.
Sandra S
November 28, 2023
Toby is awesome to work with. She is professional and I take her word when she says yes they are good or no not at this time. Very happy to recommend her to any new agent that enters our office team, or any other agent looking for experience and knowledgeable lender.
Reply from Toby Leal: Thank you so much for your kind words, Sandra. I'm delighted to hear that you had such a positive experience working with me. Here at Primary Residential Mortgage, Inc., we strive to provide the best possible service, and I'm thrilled that I was able to meet your expectations. I look forward to working with you and any new agents on your team in the future. Your trust and recommendation mean so much to me. Thank you again for your support.
Eminelda F M
October 7, 2023
A pleasure to do business with her
Reply from Toby Leal: I am deeply humbled by your review, Eminelda. I am glad to have made your experience with Primary Residential Mortgage, Inc. a pleasurable one. Your satisfaction is my top priority, and earning a 5-star rating from you means the world to me. Looking forward to assisting you in the future. Thanks again.
Meagan G
October 7, 2023
She was very professional, prompt, and truthful. We had a great experience closing on our first house with Toby! We highly recommend her!
Reply from Toby Leal: Thank you for your kind words, Meagan. I'm truly pleased to learn about your positive experience with our services at Primary Residential Mortgage, Inc. It was a pleasure to guide you through your first home buying process and I greatly appreciate your recommendation. I strive for professionalism and honesty in all my dealings, and your feedback validates those efforts. Thank you once again for choosing us for your mortgage needs.
Raul Mendiola A
September 28, 2023
Great experience working with this team. Thank you so much!
Reply from Toby Leal: I appreciate your kind words, Raul. It was my pleasure to work with you. Your satisfaction is our top priority at Primary Residential Mortgage, Inc. Thank you for the 5-star rating. If you have any other needs in the future, feel free to reach out.