Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
611 Review(s)
4.97
Kelley F
February 12, 2024
I think you guys did an amazing job with my client!
Reply from TJ Jager: I'm thrilled to hear such great feedback, Kelley! At Primary Residential Mortgage, Inc., we strive to provide the best service to our clients. Your rating of 5 stars truly means a lot to me and the team. We are glad we were able to assist with your needs effectively. Thank you for choosing us!
Michael Linwood G
February 12, 2024
TJ was amazing, quick on getting back to you. Made process super easy and can’t wait to do another loan with him.. Great experience..
Reply from TJ Jager: I'm truly appreciative of your kind words, Michael. It's fantastic to know that you found the loan process easy and efficient. Your satisfaction is my priority, and it's heartening to see this reflected in your review. I greatly look forward to working with you on another loan in the future. Thank you for choosing me and Primary Residential Mortgage, Inc. Your stellar rating is much appreciated!
William K
February 8, 2024
The Primeres team was very responsive to my questions. Their on-line application provided a step-by-step approach that helped simplify a very complicated process. Timothy Jager, Andrew Bull, and Jennifer Smoluk provided us with everything we needed to keep the loan application process rolling.
Reply from TJ Jager: I'm thrilled to hear that you found our team to be responsive and our online application user-friendly, William. We strive to ensure that the application process is as straightforward as possible for our clients. Your positive feedback about Timothy, Andrew, and Jennifer is greatly appreciated. It was an absolute pleasure to assist you with your loan application at Primary Residential Mortgage, Inc. We aim to provide a smooth and efficient service for our clients, and I'm glad that your experience reflected this. Thanks for your 5-star review!
Lauren D
February 1, 2024
Your team was fantastic! Never had to call for an update because of how proactive your communications are. Will gladly refer more agents/clients to you.
Reply from TJ Jager: I appreciate your kind words, Lauren! I'm thrilled to hear that you had a fantastic experience with my team at Primary Residential Mortgage, Inc. Our goal is always to keep you informed and updated throughout the process. Thank you for your willingness to refer more agents and clients to us. It's been a pleasure working with you, and we look forward to future opportunities. Thank you for the 5-star rating!
John S
January 25, 2024
Tj is a beast, will definitely work with him again. Can't thank him enough for how responsive he was to my questions and concerns. Appreciate all the hard work. Thank you!
Reply from TJ Jager: I'm truly humbled by your kind words, John. It was a pleasure to be of service to you and I am glad you found my responses helpful. It's reviews like these that make every effort worth it. I look forward to working with you again at Primary Residential Mortgage, Inc. Thank you for the 5-star rating!