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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

603 Review(s)
4.98
John R February 22, 2024
He is on top of it
Parker C February 21, 2024
your the man
Kelley F February 12, 2024
I think you guys did an amazing job with my client!
Reply from TJ Jager: I'm thrilled to hear such great feedback, Kelley! At Primary Residential Mortgage, Inc., we strive to provide the best service to our clients. Your rating of 5 stars truly means a lot to me and the team. We are glad we were able to assist with your needs effectively. Thank you for choosing us!
Michael Linwood G February 12, 2024
TJ was amazing, quick on getting back to you. Made process super easy and can’t wait to do another loan with him.. Great experience..
Reply from TJ Jager: I'm truly appreciative of your kind words, Michael. It's fantastic to know that you found the loan process easy and efficient. Your satisfaction is my priority, and it's heartening to see this reflected in your review. I greatly look forward to working with you on another loan in the future. Thank you for choosing me and Primary Residential Mortgage, Inc. Your stellar rating is much appreciated!
William K February 8, 2024
The Primeres team was very responsive to my questions. Their on-line application provided a step-by-step approach that helped simplify a very complicated process. Timothy Jager, Andrew Bull, and Jennifer Smoluk provided us with everything we needed to keep the loan application process rolling.
Reply from TJ Jager: I'm thrilled to hear that you found our team to be responsive and our online application user-friendly, William. We strive to ensure that the application process is as straightforward as possible for our clients. Your positive feedback about Timothy, Andrew, and Jennifer is greatly appreciated. It was an absolute pleasure to assist you with your loan application at Primary Residential Mortgage, Inc. We aim to provide a smooth and efficient service for our clients, and I'm glad that your experience reflected this. Thanks for your 5-star review!