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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

611 Review(s)
4.97
Tess M April 8, 2024
TJ and his team were great to work with. They provided tremendous follow-up and kept everyone informed.
Lana O March 28, 2024
TJ, you and your team are the best! Always reachable, constant communication, closed earlier than expected and excellent customer service.
Reply from TJ Jager: Thank you so much for your kind words, Lana. I'm delighted to hear that you had such a great experience with Primary Residential Mortgage, Inc. Communication is a cornerstone of my business, so I'm glad to hear that this was reflected in your interaction with my team. We always aim to exceed expectations, and it's wonderful to hear that we were able to do this for you. Thanks again for the 5-star review!
Stefani W March 18, 2024
TJ was very personable, responsive and great to work with! I also loved the portal from PRMI. It made submitting documents a breeze!
Reply from TJ Jager: I'm so glad to hear you had a positive experience, Stefani! Ensuring a seamless and efficient process for our customers is one of my primary goals. Thank you for sharing your feedback about the portal, we've worked hard to streamline our document submission process, so I'm thrilled to hear it made things easier for you. Your 5-star review is greatly appreciated. If you have further needs or questions, don't hesitate to reach out. Best, TJ Jager at Primary Residential Mortgage, Inc.
John R February 22, 2024
He is on top of it
Parker C February 21, 2024
your the man
Reply from TJ Jager: I really appreciate your kind words and 5-star rating, Parker. It was a pleasure helping you with your mortgage needs at Primary Residential Mortgage, Inc. If you have any other requirements in the future, don't hesitate to reach out. Thanks again for your positive feedback!