Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
310 Review(s)
4.85
Angie V S
April 14, 2017
I had many challenges during my home buying process and Steve advised me on what steps I needed to take to get a preapproval. He was extremely professional, helpful and pleasant during this entire process. His team was also great as well. They gave me all the information I needed to get through the process and they were professional as well. I would recommend others to Primary Residential to share the same experience.
Steven V
April 10, 2017
Stephen was exceptional at getting issues handled efficiently and expertly. He was especially great at keeping cool and letting us know what was happening and how it was going to be fixed. In stressful times like buying a first home people that are confident in their field are worth their weight in gold. Wonderful overall experience. Our realtor was very impressed with Steve and wants to use him on future projects also
Lindsay K
April 7, 2017
We have worked with Steve multiple times over the last 10 years. Our first home, refinancing, and most recently a new home. He is easy to work with and very responsive. Thanks for everything, Steve!
Graham P
April 4, 2017
Didn't always receive documents/emails on time or when stated, was late for first meeting (which we understand but was still inconvenient), felt his assistant spoke to myself and family members in a demeaning way - we are not experts but we're also not unintelligent - sometimes a explanation was needed but it was often addressed in a tone that was unhelpful and as if we were 'stupid' and should already know the answer.
Antonio C
March 30, 2017
Stephen was amazingly helpful throughout the process