Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
219 Review(s)
4.91
Derrick Lamont G
February 23, 2024
Scott was patient with explaining the process to me.
I highly recommend him !!!
Reply from Scott Gann: I'm thrilled to hear that you had a positive experience with me, Derrick. At Primary Residential Mortgage, Inc., we aim to provide informative and patient service to all of our clients. I'm glad I could help clarify the process for you, and I appreciate your high recommendation. Should you need any further assistance in the future, don't hesitate to reach out. Thank you for the fantastic rating!
Jennifer G. R
November 30, 2023
Scott rocks! He anticipates your questions and has answers right away.
Reply from Scott Gann | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you very much for your kind words, Jennifer. Your 5-star rating means a lot to me. I'm thrilled to hear that you found my service helpful. I always strive to anticipate my clients' needs and I'm glad I could be there to provide timely answers for you. I look forward to assisting you with any future mortgage needs at Primary Residential Mortgage, Inc. Thanks again!
Sandy S
October 23, 2023
As always, Scott offered an exceptional level of customer service and communication. Got this one to the closing table in record time!
Reply from Scott Gann | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you Sandy! 6 business days application to Clear to Close. Whew...this transaction closed before most even get started!!! Let's do it again:)
Vincent Dale K
October 21, 2023
Scott lead us through the whole process with the loan and closing on our home. Thanks Scott
Reply from Scott Gann | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you for your business Vince! It was a pleasure to help you with your home purchase. Know that I am always here for you if you have any follow up questions on the purchase. As promised, I will also keep you on the radar for future refinance opportunities to save you money!
Marianne M
September 26, 2023
I appreciate Scott’s commitment to getting this loan closed despite multiple curve balls.
Reply from Scott Gann | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you Marianne! It was a pleasure to work with you as well:)