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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

165 Review(s)
4.96
Madi Gottschall April 12, 2023
Renee Tucker with PRM was the kindest, most knowledgeable loan officer I have ever worked with. She put an incredible amount of time and energy into our loan process and really is the reason my family was able to purchase our first home. I can't recommend her highly enough!
Reply from Owner: Madi, thanks so much for your kind words about Renee Tucker and Primary Residential Mortgage! We have an enormous amount of pride in the work we do helping home buyers purchase their new home and we are thrilled for you and your family! Please keep in touch and enjoy your new home!
Madi Gottschall April 12, 2023
Renee Tucker with PRM was the kindest, most knowledgeable loan officer I have ever worked with. She put an incredible amount of time and energy into our loan process and really is the reason my family was able to purchase our first home. I can't recommend her highly enough!
Katy Felsinger September 23, 2022
Renee was incredibly knowledgeable, patient, and kind throughout our whole process. She helped us utilize two down payment assistance programs, and handled communication with both. She educated us on much of the process, which was so helpful as first time homebuyers. When we started with her, we were discouraged by previous lenders that we had worked with. Renee immediately made us feel like our dream could be a reality, and worked incredibly hard to make it happen. We are so grateful!
Reply from Owner: Katy, we greatly appreciate your positive feedback. Being a first time home buyer in today's ever changing market is not an easy feat and to add down payment assistance with flawless communication to make your home purchase a success! Just, Fantastic results! We are always here for you if you need anything please don't hesitate to reach out anytime!
Katy Felsinger September 23, 2022
Renee was incredibly knowledgeable, patient, and kind throughout our whole process. She helped us utilize two down payment assistance programs, and handled communication with both. She educated us on much of the process, which was so helpful as first time homebuyers. When we started with her, we were discouraged by previous lenders that we had worked with. Renee immediately made us feel like our dream could be a reality, and worked incredibly hard to make it happen. We are so grateful!
Chelsea Velasquez May 3, 2022
Working with Harry was a dream! As a first-time home owner, I was completely learning from scratch and Harry was an amazing gem throughout the way. Handling my many questions and working to quickly make sure my loan was set for the final day.