Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
179 Review(s)
4.96
Sol January 31, 2025
Every single loan we have done with Laura has been a blessing to me and my client. she is one in a million who knows exactly how to make it happen in our the most professional way from beginning to end, her knowledge, compassion, and hard work compliment, the whole package where it takes to help me as a realtor and to deliver to our clients!
Reply from Laura Ruel: Thank you so much, Sol, for your incredibly kind words. It truly means a lot to know that you and your clients have had positive experiences with our lending process. I’m passionate about what I do, and it's wonderful to hear that my efforts make a difference for you and your clients. Working with dedicated professionals like you makes it all worthwhile. Looking forward to our continued partnership and helping even more clients together!
Jose Alberto January 29, 2025
Shes helped in many ways extremely thankful with how fast everything went and the communication about everything was
Reply from Laura Ruel: Thank you so much, Jose! I'm really glad to hear that you felt supported throughout the process. Speed and clear communication are things I strive for, so it’s wonderful to know they made a difference for you. If you need anything in the future, don't hesitate to reach out.
Tara Mae January 8, 2025
Laura is amazing!!!!
Reply from Laura Ruel: Hi Tara, Thank you so much for the kind words and the fantastic 5-star review! I'm thrilled to hear how pleased you are with the service. Your satisfaction is my top priority, and I'm happy to have been able to assist you. If you need any additional help in the future, don't hesitate to reach out. Laura Ruel Primary Residential Mortgage, Inc.
Peppino January 2, 2025
Loan closed quickly and everything went very smooth
Reply from Laura Ruel: I'm thrilled to hear that your loan process went smoothly and was completed quickly, Peppino. Your satisfaction is my top priority, and I'm pleased to know I was able to deliver that for you with Primary Residential Mortgage, Inc. Your positive review means a lot to me. Thanks for taking the time to share your experience. Don't hesitate to reach out if you need any further assistance.
Laura Ruel
Noorulzahraa Ali February 1, 2025
Dane is such a great person to work with. He helped me and my husband get a mortgage. Thank you for all the work you did for us!