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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

3407 Review(s)
4.96
Sean Basilio March 26, 2024
Steve was amazing from start to finish. He was very responsive with any questions I had throughout the whole process and was a very genuine person. By the end of the whole process I felt like I gained a friend. 🍻 cheers Steve!
Reply from Owner: Thanks man, I feel the same!! It was great working with you!
Sean B March 26, 2024
Steve was amazing from start to finish. He was very responsive with any questions I had throughout the whole process and was a very genuine person. By the end of the whole process I felt like I gained a friend.
Reply from Steve Wilcox: I'm delighted to hear such positive feedback, Sean. It was a pleasure to guide you through the process and be responsive to your needs. I always strive to create genuine connections with all my clients at Primary Residential Mortgage, Inc. I'm glad to hear we've turned our professional relationship into a friendship. Looking forward to assisting you in the future. Best, Steve Wilcox.
Jordan T March 23, 2024
He was good about answering all my questions and helped the process go really smooth.
Reply from Steve Wilcox: Thank you, Jordan, for taking the time to leave such a positive review! I'm delighted to hear that I was able to answer all your questions and ensure a smooth process for you. It's always my goal here at Primary Residential Mortgage Inc., to provide the best service to our clients. If you have any other questions in the future, don't hesitate to reach out. Best wishes.
Mynette Evans March 22, 2024
Communication was often and good, Corey and team were happy to answer our questions, and it was overall a quick and painless process!
Reply from Owner: Congratulations on your new home. It was a pleasure working with you.
Mynette E March 22, 2024
Communication was often and good, you were happy to answer our questions, and it was overall a quick and painless process!
Reply from Corey Lewis | Sales Manager | Primary Residential Mortgage, Inc.: Thank you Mynette. It was a pleasure working with you guys. Congratulations on your new home!