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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

3407 Review(s)
4.96
Danielle M Beazer April 2, 2024
Steve and his team were exceptional. They helped us complete the home buying process quickly, answered all of our questions and provided resources for anything we needed.
Reply from Owner: Thank you for the kind words Danielle, we hope you and your family enjoy your new home! :)
Brad Harris April 1, 2024
Corey is a pro!
Bradley R H April 1, 2024
Corey is a pro!
Reply from Corey Lewis | Sales Manager | Primary Residential Mortgage, Inc.: Thanks Brad. Enjoy the new home!!
Triston F March 30, 2024
Quick response time and help every step of the way if you got confused or any questions.
Reply from Steve Wilcox: I'm really glad to hear that you had such a positive experience, Triston. Here at Primary Residential Mortgage, Inc., we aim to make the process as smooth as possible for our clients and it's great to know that we've achieved that. Your positive feedback is really appreciated. If you have any more questions or need assistance with anything else, don't hesitate to reach out. Thanks again for the perfect rating!
Averie A L March 26, 2024
Very helpful and easy to work with. Responded quickly to questions. Made the process easy for Rudy time home buyer
Reply from Steve Wilcox: I'm thrilled to hear that you found the process easy, Averie. As a first-time homebuyer, it can be quite challenging and I'm glad I was able to assist and respond to your queries promptly. Thank you for the perfect rating and for choosing Primary Residential Mortgage, Inc. It was a pleasure working with you, and I'm here should you need anything else in the future. Sincerely, Steve Wilcox.