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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

3407 Review(s)
4.96
Tanner Welton May 1, 2024
Steve’s team did a GREAT job holding my hand through the process of getting my first mortgage. The biggest thing they bring to the table is efficiency. We were able to go from offer to close in about 2 weeks! Whitley was able to provide very clear information on what was needed and who she would be handing me off to at different stages of the process. Steve cared enough about honoring his early guarantees that he took financial responsibility for an unexpected cost that came up late in the process when the selected investor required something unanticipated. So happy with their hands-on, personal service and excited to work with them for any refinances or new mortgages down the road.
Reply from Owner: Hi Tanner, thank you for the trust. Your review is very much appreciated!
Erin H April 29, 2024
Steve was amazing to work with. He was readily available to answer questions and walk me through the process. He ensured that all the details were in place and took the stress of buying a home off of me. My closing went smoothly and I am so grateful that I had Steve and his team there to ensure the buying process was a success.
Erin H April 29, 2024
Steve was amazing to work with. He was readily available to answer questions and walk me through the process. He ensured that all the details were in place and took the stress of buying a home off of me. My closing went smoothly and I am so grateful that I had Steve and his team there to ensure the buying process was a success.
Amber M F April 28, 2024
Both Steve and his team are phenomenal! Steve was available by cell any time we needed him, including on a Saturday when it came down to getting creative with our financing to put an offer on our new home that would beat the competition. The application process was seamless and we had our CTC well in advance of closing day. No last minute rushes and the process was explained well from start to finish. I highly recommend Steve! Thank you so much for helping get us into our dream home!
Charles Thomas B April 28, 2024
Linda was very accessible and answered all of our questions. It was a pleasure doing business with her.
Reply from Linda Weir | Loan Officer | Primary Residential Mortgage, Inc.: It was a pleasure working with you!