Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
424 Review(s)
4.95
Mary E M
February 21, 2024
Rich was great to work. He took lots of time to answer my many questions, even after hours. He worked to get me the best rate in the best program. I'm extremely satisfied with my loan experience and highly recommend Rich!
Reply from Richard Maloney: Thank you so much, Mary, for your kind words and the five-star review. I'm thrilled to hear that you're extremely satisfied with your loan experience. It was my pleasure to answer all your questions and ensure you got the best possible rate. I appreciate your recommendation greatly. Should you ever need assistance in the future, please don't hesitate to reach out. Best, Richard Maloney, Primary Residential Mortgage, Inc.
Kathleen C
February 5, 2024
Exceptional service and communicates well with all parties involved in the transaction! I highly recommend Rich with PRMI.
Reply from Richard Maloney: Thank you very much, Kathleen, for your kind words and stellar rating. It was truly a pleasure to be of service. Your positive feedback encourages me to continue providing the best possible support for everyone involved in the process. I hope to have the opportunity to work with you again in the future. Best regards, Richard Maloney, Primary Residential Mortgage, Inc.
Carol B H
February 4, 2024
Rich is very professional yet personal. Everything went smoothly due to Rich keeping me on track.
Definitely will recommend Rich to anyone in need of the type of service he provides!
Reply from Richard Maloney: I am sincerely grateful for your kind words, Carol. It was a pleasure to keep things on track for you and ensure everything went smoothly. Your recommendation means a lot to me and the entire team at Primary Residential Mortgage, Inc. Should you or your friends need any assistance in the future, rest assured that I will be ready and eager to provide the best possible service. Thank you once again for your high rating and positive review.
Ashley Bast
January 27, 2024
Rich did a wonderful job making the purchase of our new home seamless!! 😊
Ashley Bast A
January 27, 2024
Rich did a wonderful job making the purchase of our new home seamless!! 😊
Reply from Richard Maloney: I'm delighted to hear that you had such a positive experience with your home purchase, Ashley. Ensuring the process is seamless for my clients is always my top priority. Thank you for choosing Primary Residential Mortgage, Inc., and for the outstanding review! I appreciate your feedback and look forward to assisting you with any future mortgage needs.