Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
424 Review(s)
4.95
Kambiz A
March 25, 2024
Very professional
Tracy S P
March 19, 2024
He helped make the purchase of buying our new home enjoyable !
Reply from Richard Maloney: I'm thrilled to hear that you had an enjoyable experience with your new home purchase, Tracy! It was a pleasure working with you and being able to contribute to this important step in your life. Your satisfaction is my ultimate reward. Thank you for trusting me and Primary Residential Mortgage, Inc. with your mortgage needs, and for taking the time to leave such a positive review. It's greatly appreciated!
Kenneth M P
March 16, 2024
Very helpful and explanatory made sure me and my wife understood the process
Reply from Richard Maloney: I'm thrilled to hear that you had a positive experience with your mortgage process, Kenneth. Ensuring our clients understand each step is incredibly important to us at Primary Residential Mortgage, Inc. Thank you so much for the wonderful review and the 5-star rating. It was a pleasure working with you and your wife.
Simeon N M
March 12, 2024
Rich was super responsive and always prompt. He ensured everything was handled in a professional and timely manner. Rich went out of his way on several occasions to ensure we were receiving the utmost care a customer should be receiving especially in a hectic and stressful situation like purchasing a home.
Reply from Richard Maloney: Thank you so much for the positive feedback, Simeon. I'm thrilled to hear about your satisfaction with the services provided. It's always my aim to make the home buying process as smooth and stress-free as possible. Your kind words reaffirm the hard work I put in every day at Primary Residential Mortgage, Inc. I couldn't be happier to have been able to assist you. Feel free to reach out should you need any further assistance.
Reggie B
March 11, 2024
Your communication is Excellent throughout the process!!!