Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
424 Review(s)
4.95
Glenn W
January 26, 2024
Great personality.
Reply from Richard Maloney: I'm so glad to hear that you had a positive experience, Glenn! At Primary Residential Mortgage, Inc, we strive to make every interaction enjoyable and efficient. I'm delighted to know my personality resonated with you. It was a pleasure working with you. Thank you for the perfect rating! Best, Richard Maloney.
Denise R G
January 21, 2024
Rich was easy to get hold of, knowledgeable and easy to talk to.
Reply from Richard Maloney: Thank you so much for your kind words, Denise. I'm so glad to hear that you found our conversations helpful and easy. My primary goal at Primary Residential Mortgage, Inc. is to ensure all my clients are well informed and comfortable throughout the process. I'm here for you anytime you need assistance in the future. Thanks for the 5-star rating!
Ingris Fuentes
January 19, 2024
Ingris Carolina S
January 19, 2024
Out situation to getting to closing day was pretty rocky and hard. I am so pleased that I chose this team. Rich had nothing to do with the sale of my home and yet his whole team was hands on trying to help us with all the issues we had. On top of that the loan process was so easy and smooth, always stayed in touch every step of the way. Thank you Richard and team🙏🏻
Reply from Richard Maloney: Thank you for your kind words, Ingris. I'm thrilled to hear that you had a positive experience with my team. Even though we weren't involved in the sale of your home, it was our pleasure to lend a hand wherever we could. It's always our goal at Primary Residential Mortgage, Inc. to make the loan process as smooth as possible. We aim to keep our clients informed every step of the way just like you described. Your satisfaction is our top priority. Thanks again for choosing us! 🙏🏻
Corey P
January 11, 2024
As a Realtor, you want to have a lender partnership with a lender that going to go through pre-underwriting for your clients. Rich Maloney, we thank you for always delivering on your promise. Your communication through the process is unparalleled. It was a joy to work with you during our real estate transactions.
Reply from Richard Maloney: I'm truly grateful for your kind words, Corey. It's always rewarding to know that our efforts to streamline the mortgage process and communicate effectively are appreciated. I aim to provide the best service possible and I'm thrilled to hear that your experience was positive. Your trust in myself and Primary Residential Mortgage, Inc. means a lot. Looking forward to our continued partnership and more successful real estate transactions in the future.