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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

54 Review(s)
4.82
Dotty O March 23, 2023
Unfortunately, this entire experience with Skart and PRMI was very unpleasant. PRMI charged the Buyer a $500 fee upfront to become pre-approved. It took a few weeks for the Buyer to get pre-approved and the seller signed the contract the day after the pre-approval letter was received. Skart verified the Buyer had supplied her pay stubs, bank statements, W-2 forms, etc.; he had pulled her credit and run the file through Desktop Underwriting. A week after the contract was signed, I got an email from PRMI introducing them and stating they needed the Buyer to provide them with all of the same documents that Skart verified he had received from the Buyer when she got pre-approved. I asked Skart why PRMI was asking the Buyer to give them the same documents they already had and why were they treating her as a “new” borrower since she had paid to be pre-approved. Something didn’t seem right. Skart said I got the email by mistake, not to pay attention to it, and that everything was fine. A few days later I got another one just like it and I became concerned, had the Buyer been pre-approved or not? I was left feeling like, either Skart wasn’t truthful about the Buyer being pre-approved, or the Buyer paid $500 upfront for a pre-approval from the actual Lender and what she got was a pre-approval on PRMI’s Letterhead from Skart, a loan originator, not the actual Lender, PRMI, that I was led to believe the Buyer paid for. I reassured the Sellers that the Buyer was paying to get officially pre-approved by the Lender and they relied on that information when they accepted the Buyer's offer. The bottom line is that only Skart and the Buyer will ever really know the truth about what happened. Skart and I did not have a pleasant interaction throughout this process and I hope you can understand why I had questions that I didn’t feel I got honest answers to. Needless to say, this was a very unpleasant experience and I would not recommend Skart or PRMI in the future.
Robert B March 9, 2023
Excellent transaction with Skart as usual!
Carol A M March 5, 2023
Very helpful and got us a good rate.
Donald B February 27, 2023
Had some misunderstandings along the way that could have been handled in a much more professional way.
user2032486 March 25, 2021
Skart did a great job at helping us through the process of acquiring a loan. Skart kept the process moving and the closing happened on time. Skart was always prompt in answering all of our questions.