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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

54 Review(s)
4.82
Sara R December 21, 2023
John and his team are fantastic! We've done multiple deals together and always get to the final destination - CLOSED! Highly recommend to any agent looking for a top quality loan officer who has multiple mortgage products to use across the board. TEN STARS!
Reply from John Krause: Thank you so much for your kind words, Sara. I'm truly grateful for your trust in our team at Primary Residential Mortgage, Inc. and for the opportunity to assist you with your mortgage needs. Knowing that you're satisfied with our service makes us incredibly proud. We look forward to continuing our work together and aim to keep providing top quality service for your future deals. Thanks again for highly recommending us!
Jeffrey M December 15, 2023
The guy to have on your team.guided thru every step.available any time.thanks Skart.
Reply from Skart Paul: I'm truly appreciative of your positive feedback, Jeffrey. I'm glad that I could assist and be available for you at every step. Your satisfaction is my top priority. Thank you for choosing Primary Residential Mortgage, Inc. and for your kind words. I'm always here to assist you with your mortgage needs.
Thomas R December 14, 2023
Best of luck to you and your team, this was a seamless transaction!
Danya M December 12, 2023
He is very professional and personal also very accommodating.
Reply from Skart Paul: I am greatly touched by your kind words, Danya. I take pride in providing my clients with a professional yet personal service, ensuring their needs are met in every way possible. It's heartening to know you found my approach accommodating. Rest assured that I will continue to uphold these standards in the future. Thank you for choosing Primary Residential Mortgage, Inc., and your stellar 5-star rating. Your satisfaction is my top priority.
Donna H December 8, 2023
A fantastic first time experience with Skart. Helpful and great communication. Hope to do another one soon!
Reply from Skart Paul: I'm thrilled to hear that you had a fantastic first-time experience with me. Your kind words are much appreciated! Great communication is key in our industry, and I'm glad you found that helpful. I look forward to future opportunities to assist you. Thank you for choosing Primary Residential Mortgage, Inc. and for your 5-star review. Best, Skart Paul.