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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

54 Review(s)
4.82
Dan T November 4, 2023
Excellent service in and close on time!
Laura M T October 10, 2023
Sue is very approachable and helpful.
Reply from Susan Colella: I'm so glad to hear that you found our interactions positive, Laura! As a representative of Primary Residential Mortgage, Inc., my goal is to make the mortgage process as easy and accessible as possible. Your feedback is much appreciated and gives me a renewed sense of purpose in what I do. Thank you for the perfect rating!
Allie B October 2, 2023
Skart Paul was the ultimate professional. He was communicative, knowledgable and helpful throughout the entire process. It was truly a pleasure working with him and his team.
Michael H October 2, 2023
He was able to work with what we had and was available when we had questions. He walked us step by step through the process
Reply from Skart Paul: I am sincerely grateful for your kind words, Michael. It was my pleasure to guide you step by step through the process and ensure that your needs were met. Your positive experience is a testament to the hard work we do at Primary Residential Mortgage, Inc. Your 5-star rating greatly encourages us to continue delivering excellent service. If there are any more questions or future needs, feel free to reach out. You are always welcome. Thank you.
Juscine J September 21, 2023
the process was made smooth and easy