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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

312 Review(s)
4.97
Courtney D R October 16, 2023
Rarni was so supportive and helpful throughout the entire process. She responded promptly to my calls and emails. She explained every question I had (and even included additional useful, information) very thoroughly. I felt comfortable and informed throughout the entire process. I imagine that closing on a house can be very stressful, but I never felt stressed thanks to Rarni’s excellent guidance!
Reply from Rarni Schultz: Thank you so much for the fantastic review, Courtney! I'm thrilled to hear that you felt supported and informed throughout the process - that's always my goal. Your comfort and understanding are my top priorities, and I'm glad I was able to make the house closing process less stressful for you. It was my pleasure to guide you through every step. Thanks for choosing me as your mortgage consultant at Primary Residential Mortgage, Inc. Looking forward to assisting you again in the future.
Sue D October 3, 2023
Thanks for always being so professional and taking care of my clients! I never have to worry when you are on the lending end!
Jessica D September 21, 2023
Rarni is on the ball and communicative and available every step of the way, which was the biggest factor to getting to closing day as scheduled. It was such a comfort to have Rarni as my loan officer as I knew I was in great hands.
Reply from Rarni Schultz: I'm incredibly touched by your kind words, Jessica. Ensuring that you felt comfortable and supported throughout your journey with Primary Residential Mortgage, Inc. was my top priority. I'm glad to hear that my communication and availability made a positive impact on your home buying process. Thank you for taking the time to leave this review and for the perfect rating. It was an absolute pleasure working with you and I'm here should you need anything in the future.
Amanda Weber August 15, 2023
Best buying experience I've ever had (and I've bought many houses)! Rarni is the most experienced, detail oriented, and communicative professional I've ever had the pleasure of working with in buying a home.
Amanda M W August 15, 2023
Detail oriented, quick to respond, extremely knowledgeable. Best mortgage experience I've ever had (and I've bought 7 houses)
Reply from Rarni Schultz: Thank you so much for your kind review, Amanda! It's wonderful to hear that your experience with Primary Residential Mortgage, Inc. was the best you've had. I take great pride in my work and it's always rewarding to know that it's appreciated. I strive to be detail-oriented, quick to respond, and knowledgeable for all of my clients. Thank you again for choosing me for your mortgage needs and for taking the time to leave a review. Your positive feedback greatly inspires me.