Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
924 Review(s)
4.94
Monique Crawford December 14, 2018
Purchasing a home can be stressful but Kathleen Lauman supported me during my home buying experience. She and the amazing team of professionals at Primary Residential made my experience seamless. Kathleen guided me through the mortgage process and was there with me at the finish line. She was accessible through every step in the process. I cannot thank her enough for her kindness and commitment!
Monique December 12, 2018
Kathleen was friendly, knowledgeable and accessible. I enjoyed working with her.
Racwil5813 March 5, 2025
Purchasing a home is stressful. PRMI provides great service and information; they are very responsive and always available when you have a question. The rates and costs they quoted me did not change.
Toni December 3, 2018
Kathleen was extremely helpful from the very beginning and was super knowledgeable. This was my first time going through this process and she walked me through it the entire way. She was quick to respond to all my questions and was just very easy to work with!
David November 20, 2018
Alex is very knowledgeable of the mortgage business foremost. With that being said; he also is very personable ; so you feel very comfortable in your transactions with him . He is ALWAYS AVAILABLE to answer questions and provides the absolute best customer service in all aspects . Alex directed us every step of the way and never once left us hanging . He has the utmost integrity & will give you his honest opinion even if it would mean he wouldn’t get to close the deal . Exceptional service !!